How To Change Or Cancel Isagenix Autoship/Lifestyle Rewards

Note: Subscription was previously called Lifestyle Rewards and Autoship. 

How Do You Change Your Subscription/Lifestyle Rewards/Autoship?

To change your Autoship/Lifestyle Rewards ship date:

  • Log in to your Back Office 
  • Look for  Subscriptions on the home page
  • From here you can change the date of your next order.

To add or change products in your Autoship/Lifestyle Rewards:

  • Click on the blue Subscriptions button
  • Add the products you want and then delete the items you no longer want to be shipped

You can also move your Autoship out up to 90 days from the current date.

Cancel Isagenix Autoship

How Do You Cancel Your Isagenix Autoship?

You can cancel your Lifestyle Rewards/Autoship at any time inside your account or via chat.

  1. Sign in to your Isagenix account and look for your subscription and change, modify or cancel it.
  2. Communicate with the ChatBot on for directions
  3. Call the Customer Care Team at (877) 877-8111
  4. Email

If you contact Isagenix please include your account number, phone number, and full name.

Subscription/Lifestyle Rewards/Autoship Is Not Required

You do not have to become a subscriber to purchase the Isagenix products.

You can make a one-time purchase at the site.

Benefits Of Becoming An Isagenix Subscriber

With Subscription you receive the following benefits:

  • Save up to 15% off retail price
  • Free Shipping on your first order
  • Receive $9.95 flat rate shipping on all shipped subsequent subscription orders— an average savings of 30%.
  • No minimum purchase is required.
  • Cooler program fees are covered during the summer months.
  • Receive early access to new and limited-edition products
  • Easily manage your Subscriptions in your account, you can extend your shipment out to 90 days if needed.
  • Easily cancel your Subscription yourself online at any time.

Note: If you are an associate wishing to earn an income from Isagenix please review the Isagenix Compensation Plan before making changes or canceling your subscription.

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